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SERVICE DESIGN

I started practicing service design around 2020. The first project was an experience economy design centered on farmers and orchards in my hometown. From September 2021 to the summer of 2023, I am studying for a master's degree in service design at the Royal College of Art in London, and have experienced various projects during these two years. Here is a snapshot to show what they look like.

Achieving Compliance & Engagement.

Applying service design to ACE, helping deliver in real-time their mission, supporting people on probation.

Highlights: Justice System, Prison & Probation, Design semantics inside the public sector;

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Embrace, Release & Sustain.

This is an over six-month, critical, exploratory project around closure narratives, off-boarding experiences, stuffed toys, and sustainability. 

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Rebuild & Revive, Optimization of A Funding Program for Homeless People.

The goal of this project is to ensure that member development opportunities at Crisis are easily accessible and well-delivered.

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Access & Explore, A More Playable Community Driven by Games.

The task is to create a vision of play services (incorporating adventure playgrounds) for the future of londoners and London Boroughs.

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An Innovative Parenting Course Specific to CPV.

We envision that it will not only yield a people-centred program, but also bring a clearer and more caring way of communication to this underexplored area.

MORE COMING...

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